Frequently Asked Questions

What Companies Will Get My Resume?

You have access to 3,900,000+ (that’s THREE MILLION, NINE HUNDRED THOUSAND) companies divided into 73 different category types, 4 employer sizes, and tons of geographical choices. You choose the company types that see your resume, so you get responses from companies you’re interested in working for.

How Accurate Are The Names On The Employer List?

Each fax is addressed to the highest level decision maker at the location receiving your fax, and that data is 90%+ accurate. We update our databases every 6 months by purchasing various business lists from various list brokers so you are getting as much accuracy as possible.

How Should I Address My Cover Page?

Our system prints the highest level decision maker's name in the top left header section of each page. Example: "Deliver To-->Joe Smith" if Joe Smith is the highest level decision maker. So, your cover page should be addressed with a generic salutation such as: Dear Sir / Madam: or some similar salutation. Also, in the place where you would normally sign your name on the cover page, there are 3 options:
A) Just delete the blank area between your closing and your name so there is no space looking like your cover page is missing a signature.
B) Use a script font and "sign" your cover using a script font.
C) Scan your signature and place it properly in your cover letter.

How Do I Know My Resume Really Got Delivered?

There are 3 ways to know: A) When you log in, click “purchase history” on the left column. There you will find every resume faxing you have done, and the list of companies that your resume was submitted for faxing, along with a completion report that will list the total number of faxes submitted, the total number of errors, and the total number of successful faxes.
B) You will get calls from employers within 72 hours of faxing your resume.
C) You can put your own fax number on the list in Step 3 so you get your own resume. If you do not have a fax number, there are free services on the internet that allow you to set up a fax number. At the time we wrote this FAQ page, efax.com offered a free account so you can get a fax number and receive faxes free (only receive free, they charge for sending)

Are These Companies Advertising Positions Open Right Now?

Yes and no…you will get all the companies in your chosen category regardless of whether they are running ads for positions open at their company, so in many, many cases you will get there before they have posted an online advertisement.

Also, many surveys show that as much as 87% of positions are not filled through advertised postings. So you are reaching everyone that could hire you, not just the ones who are running ads.

Do I Get To See The List Of Companies That Received My Resume?

Yes, once you have completed uploading, paying, and sending, your account will list all the company names that faxes were submitted to.

What Response Rate Should I Expect?

Typical response rates range from 1% to 5%. There are many factors outside of your control in your response rate, but having an Attention Grabbing / Compelling Cover Letter & Resume makes a huge difference. In addition, the more companies you fax, the more responses you will get so fax to 1,000 or more companies if you can.

Why Fax Instead of Email?

The entire objective of sending a resume to a potential employer is to capture their attention and grab enough of their interest to call you for interviewing…PERIOD. With that being said, what percentage of emailed resumes do you think are deleted without being opened? In addition, how much time and attention do you think your resume gets in email when it is waiting in someone’s inbox along with dozens, or even hundreds of competing emailed resumes?

Fax is delivered open, so your resume will get seen 100% of the time, it’s also delivered without other competing resumes, giving you more attention and better odds of an interview. And, if you have a nicely formatted resume, it is delivered with the same graphic appeal, whereas email is just a messy text file.

Additionally, how many emailed resumes have you sent out, and what has been your response rate so far? What do you have to lose by using fax instead?

Will My Resume Have A Professional Appearance Using Fax?

Yes, your resume is transmitted in fine resolution instead of “standard” so it will look as good as a direct print from your computer to a printer.

I Have A Couple Fax Numbers And Names Of People Who Need To Get My Resume…How Can I Add Them To My Faxing?

It’s FREE, 100% FREE to add up to 10 additional companies when you are buying a faxing package. After you log in, just select “Add Up To 10 Fax Numbers To My Order Free” on the left hand column and add up to 10 free! When you finish your order, these 10 will be added at no charge!

I Need To Make Sure This Is Confidential, How Can I Do This?

Confidentiality can only be obtained through your efforts in not revealing specific information on your resume and cover letter that would lead a recipient to know “it’s you”. To remain “secretive” make sure your resume does not give any specific information that reveals your identity. Many job hunters use a fake name and in the cover letter mention they are using a “fake” name for confidentiality. Many job seekers even set up a voice mail phone number with the local phone company other than their actual home phone number and that is the number printed on all the resumes.

What Are My Options?

This is easy, just go to “find companies” and select the type of companies you want, and the geography you want, then click “get count”. Once you have a count, you will be given a price to fax your resume and cover letter. If the count is small, just go back and select a larger geographic area, or more “company types” then click “get count”. If your count is too big, just select fewer company types or a smaller geographic region, and click “get count”

How Does The Guarantee Work?

We are enabling you to reach many, many, many companies of your choosing with your resume and cover letter. In our experience, we have found that sending out a minimum of 1,000 resumes gets enough interviews for candidates to find a job. Many candidates have great success by sending to 5,000+ to 10,000+ employers.

If you send to 1,000 or more companies, and do not have a job 30 days later, we will let you pick another group of companies similar in number to your original purchase, and send it again at 50% OFF, and this will continue every 30 days until you have a job! If you let 120 days elapse from your original order without using the guarantee, the guarantee expires.

Example: Your original purchase was to fax 2,193 employers, if you do not have a job 30 days later, you can do it again to another group of about 2,200 employers. If your original purchase was to 1,093 employers, and you do not have a job 30 days later, you can pick another group of about 1,100 employers and fax again at 50% OFF. The larger your initial purchase, the larger number of employers you get in your guarantee.

If you pick 500 or more companies to fax, and do not have a job 30 days later, we will let you pick another 500 companies and fax one more time at 50% OFF. If you have less than 500 companies, you are still getting a fantastic value compared to mailing resumes, but there is no guarantee.

How Does This Compare To Emailing My Resume To Recruiters?

You are reaching the actual companies and the decision makers in these companies, literally skipping the “middle man” recruiter. Would you rather reach a “middle man” recruiter, or get straight to the source? With JobsByFax you get straight to the source!

Additionally, recruiters are bombarded with tons and tons of emailed resumes, making it tough to stand out and get noticed.

What Is The Policy On Refunds?

There are no refunds. If you faxed over 1,000 employers, and have not found a job 30 days later, you can pick another group of 1,000 employers every 30 days until you have a job! Try asking the postal service for a guarantee like that next time you’re mailing out resumes!

Can I pay with check or money order?

Yes. You can pay using a check or money order made out to JobsByFax. Start by clicking on Find Employers tab. Select the type of job, location, company size and region you are looking for. Proceed to the page that displays the results for your search criteria and print 2 copies of this page. Proceed to the next page where you will create a login for our site and up-load your cover letter and resume. Continue following the instructions for each page until you get to the payment page. This will show you the total purchase amount. Print 2 copies of this page as well.

Printing the search criteria and price ensures that your payment is for the correct amount and that you will remember the job selection(s), location(s) and count when you log back in once payment is posted with us. You should keep one set as a reference and send the other set along with completed check or money order to:

Be sure to include your email address either on the memo line of the check or a separate noticeable piece of paper so we are able to credit your User ID. You will receive an email as soon as your payment arrives. If you send a money order, we will credit your User ID immediately so you can begin faxing. If you send a personal check, you will receive a second email stating that a credit has been issued to your account. This usually takes an additional 5 days after receipt of check before your User ID is credited for faxing. You can then log on using your JobsByFax User ID and fax your resume per your printed search criteria. Now when you get to the payment page, you will see that you have a credit for the exact amount that you sent.

Can I change my resume or cover letter after I place my order?

When you place your order, the cover letter and resume you have on the system at that point in time will be faxed to the group of employers you have selected. Before you place your order, be sure the correct versions are uploaded for faxing.

After you placed your order, if you realize you have made a mistake on your cover letter or resume, call us immediately. Uploading a new cover letter or resume does not update the fax order that you already placed. You must speak directly with our Customer Service Department (1-800-309-9188) to ensure that the correct resume or cover letter is in place for faxing.

If your order is already faxing or fully faxed, we are not able to change it.

Can I create multiple orders using different resumes?

Yes. If you want to place a second order and use a different resume, cover letter or both, simply upload the correct version for the new group of employers, make your new employer selections and follow the steps to purchase.

What If My Resume Isn’t In MS Word Format?

You can download some of our free resume templates and re-type your resume in MS Word. As an alternative, you could also use a resume writing service or find a friend that has MS Word. MS Word is the most common word processing software in the world, someone you know has it and can assist you.

As another alternative, you can upload portable document format files, (.pdf), text files (.txt) or rich text files (.rtf), but it is pretty tricky to make the formatting appear professional on your resume using a simple text file.

What if I don't have Microsoft Word?

No Problem. There are two great solutions if you do not have Microsoft Word.

1. Most current word processors offer the option to "save as" many different file types. Since Microsoft Word is very popular, it is very often one of the choices. Simply create your resume or coverletter in your word processor and instead of using "save", click [FILE] then [SAVE AS]. A save window will open and their will be a box labeled "save as type". Select Microsoft Word 2000 or 97. Then name your file and select a location to save it. That is it, now your document is saved in Microsoft Word format and is ready for upload to JobsByFax.
2. If you don't currently have a word processor that is capable of saving in Microsoft Word format, you may want to try OpenOffice. OpenOffice is a FREE, top of the line alternative to Microsoft Office. It is more than capable of saving in Microsoft Word format. You can download or learn more about OpenOffice at www.OpenOffice.org.